
All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment.

Prerequisites RequirementsĬisco recommends that you have knowledge of these topics: This document describes how to create and collect the Problem Report Tool (PRT) file from Cisco 78XX/88XX Series endpoints. At the bottom of this page, you are able to also gather a PRT from the 8821 from firmware 11.0(4) and later.
